What is the Custom Destinations Module used for?

The Custom Destinations module allows you to register your custom destinations that point to custom dial plans and will also ‘publish’ these destinations as available destinations to other modules. This is an advanced feature that is used to link to custom code on your PBX and should only be used by knowledgeable users.

How is the Custom Destinations Module related to the other Modules?

The custom Destinations module can be used by any module that supports destinations.

A few examples of modules that use destinations

  • Inbound Routes
  • Announcements
  • Queues
  • Extensions

 

How Do I Get to the Custom Destinations Module?

    • Log in to the PBX UI.
    • On the top menu click Admin
    • In the drop down click Custom Destinations

 Usage

Overview

The Custom Destinations module allows you to register your custom destinations that point to custom dialplans and will also ‘publish’ these destinations as available destinations to other modules.

APPLICATION NOTE

This is an advanced feature that is used to link to custom code on your PBX and should only be used by knowledgeable users.

Logging In

  • On the top menu click Admin
  • In the drop down click Custom Destinations

Creating a Custom Destination

For each custom dial plan destination, you can define the following

Custom Destination

Define the custom dial plan that you want to route the caller to [context],[exten],[priority]. Example: “afterhours-pin,501599,1,” which is the start of the custom “After Hours Pin” dialplan we have on this box.

Destination Quick Pick

This drop down may be populated by certain modules in various use cases. If there is nothing in this list that is ok.

Description

Give this custom destination a friendly name. Example: “My cool Script”

Notes

Here you define notes on what this custom dialplan or script is used for.

Save

Don’t forget to press “Submit Changes” and click the red “Apply Changes at the top” when done.

Using Custom Destination

In modules that support “destinations” like IVR, Queues, Inbound Routes etc. You will see a Destination chooser like the one below

In the drop down choose “Custom Destinations” then The destination you created.

 

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